Store Manager
About Us
For over 65 years, Angelo Caputo’s Fresh Markets has proudly served Chicagoland with fresh produce, authentic groceries, specialty deli items, and imported goods from around the world. As a family-owned company, we are guided every day by our Purpose, Mission, and Values:
Our Purpose: To nourish our community with fresh, authentic food while creating a shopping experience rooted in tradition and family.
Our Mission: To provide the highest-quality fresh foods, exceptional service, and a welcoming atmosphere that celebrates our Italian heritage and serves all cultures in our community.
Our Values:
Family — Treating our employees, customers, and partners like family.
Quality — Offering only the finest products and service.
Integrity — Acting honestly and responsibly in all that we do.
Community — Supporting and giving back to the neighborhoods we serve.
Tradition — Preserving our heritage while embracing innovation to meet customer needs.
Position Summary
The Store Manager oversees all aspects of store operations, ensuring strong financial performance, excellent customer service, and a positive team culture. This leadership role manages all departments, drives sales, controls expenses, and ensures operational excellence in alignment with company goals.
Qualifications
Minimum 5 years of grocery retail experience.
Minimum 2 years of store director or store manager experience.
Strong leadership and team development skills.
Proven track record of driving sales and achieving operational goals.
Excellent communication, problem-solving, and organizational abilities.
Flexible schedule availability, including weekends and holidays.
Passion for food, community, and providing a great customer experience.
Responsibilities
Leadership & Operations
- Lead overall store operations across fresh departments (produce, meat, bakery, deli), center store, and front-end.
- Provide training, coaching, and performance management for department managers and employees.
- Set clear expectations, delegate tasks, and follow up to ensure accountability.
- Foster a positive workplace culture that supports teamwork, growth, and inclusivity.
- Open and close the store, ensuring safety and compliance procedures are followed.
Merchandising & Customer Experience
- Create inviting, fresh, and shoppable departments through effective merchandising and displays.
- Manage side counters, endcaps, and “WOW” presentations to drive sales.
- Ensure excellent customer service by addressing questions, complaints, and returns in a professional manner.
- Serve as a visible leader in the store, engaging with customers and staff daily.
Financial & Inventory Management
- Monitor KPIs including sales, margins, shrink, and labor costs.
- Oversee ordering, inventory accuracy, and in-stock levels across all departments.
- Ensure compliance with food safety standards and all legal/certification requirements.
- Manage departmental profitability and support corporate initiatives for growth.
Team Development
- Work with department managers to cross-train staff and ensure operational flexibility.
- Address performance or disciplinary issues fairly and consistently.
- Lead by example, demonstrating integrity, responsibility, and excellence in all interactions.
Why Work With Us
Competitive salary and performance-based bonus structure
Comprehensive benefits package
Career growth opportunities in a family-owned company
Collaborative, team-oriented work culture
Employee discount on store products
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